A smarter way to upgrade!
Trade-in your devices at the best price and get Amazon gift card
Trade-in your deviceHow it works
1
Provide your device details to receive an instant price quote. Then, proceed to create a trade-in order by selecting a convenient pick-up time.
2
Get your device evaluated at your door step by our home agent
3
Ensure to do a factory reset before handing over the device
4
Get an Amazon gift card instantly or choose to receive it at your doorstep once you agree to the final price quote
Provide Your Device Details:
Create your Trade-in order on our website by providing your device details and selecting a price quote as per the condition of your device
Create a Trade-In Order:
Once you’ve received your price quote, proceed to create a trade-in order. You’ll be prompted to select a convenient pick-up time that fits your schedule. This ensures that the process is hassle-free and tailored to your availability.
Choose your Cashback Method:
Opt for an Instant Amazon Gift Card by providing your credit card details (to cover any discrepancies in declared device details), or receive your Gift Card after we evaluate your device at your home.
Perform a Mandatory Factory Reset:
Before the pick-up, it’s essential to perform a factory reset on your device. This step is crucial for protecting your personal data and ensuring the device is ready for evaluation.
Home Visit Evaluation:
Our professional agent will visit your home at the scheduled time to perform an on-the-spot evaluation of your device. This process is quick and ensures transparency in assessing the device’s condition.
Receive Your Amazon Gift Card:
Once you agree to the final price quote based on the evaluation, you’ll receive an Amazon Gift Card instantly via email if you have chosen the Instant GC option. Alternatively, if you opted for a Gift Card at your doorstep, you will receive it in cash upon evaluation. This card can be used immediately for purchases on Amazon, making your trade-in process both seamless and rewarding.
Create your Trade-in order on our website by providing your device details and selecting a price quote as per the condition of your device
Create a Trade-In Order:
Once you’ve received your price quote, proceed to create a trade-in order. You’ll be prompted to select a convenient pick-up time that fits your schedule. This ensures that the process is hassle-free and tailored to your availability.
Choose your Cashback Method:
Opt for an Instant Amazon Gift Card by providing your credit card details (to cover any discrepancies in declared device details), or receive your Gift Card after we evaluate your device at your home.
Perform a Mandatory Factory Reset:
Before the pick-up, it’s essential to perform a factory reset on your device. This step is crucial for protecting your personal data and ensuring the device is ready for evaluation.
Home Visit Evaluation:
Our professional agent will visit your home at the scheduled time to perform an on-the-spot evaluation of your device. This process is quick and ensures transparency in assessing the device’s condition.
Receive Your Amazon Gift Card:
Once you agree to the final price quote based on the evaluation, you’ll receive an Amazon Gift Card instantly via email if you have chosen the Instant GC option. Alternatively, if you opted for a Gift Card at your doorstep, you will receive it in cash upon evaluation. This card can be used immediately for purchases on Amazon, making your trade-in process both seamless and rewarding.
We acknowledge the importance of data privacy, so please remember to perform a factory reset before handing over the device.
Activation lock is intended to protect the smartphone so that the contents of the device are not manipulated by others when it is lost or stolen. If the activation lock is on, we will not be able to trade-in your device, so please unlock it as follows.
FOR PHONES:
iPhone: Go to “Settings > Apple ID > Search” and turn off “Find My iPhone”.
Android: Go to “Settings > Account” and tap “Delete account” for the displayed account.
*If multiple accounts have been registered, please “Delete account” for all of them.
FOR SMARTWATCHES:
Apple:
On the iPhone connect to the smartwatch, go to “Settings > Apple ID”, then select your device, and select “Remove from account”
Samsung:
“Settings > Account and Backup > Select account ID > Remove account”
Huawei:
Go to Huawei health app, “Devices > Click on your device ID > Restore Factory Settings > Full Reset”
FOR TABLETS:
iPad:
Go to “Settings > Apple ID > Search” and turn off “Find My iPhone”.
Android:
Go to “Settings > Account” and tap “Delete account” for the displayed account.
To delete data and settings from your device and restore it to factory settings, follow the below process:
For iPhone: Go to “Settings > General > Transfer or Reset iPhone > Erase All Content and Settings”.
For Android: Go to “Settings > System > Advanced Settings > Reset Options > Clear All Data (Factory Reset)”.
SMARTWATCHES:
Apple:
On the iPhone connect to the smartwatch, go to “Settings > Apple ID”, then select your device, and select “Remove from account”
Samsung:
“Settings > Account and Backup > Select account ID > Remove account”
Huawei:
Go to Huawei health app, “Devices > Click on your device ID > Restore Factory Settings > Full Reset”
TABLETS:
iPad:
Go to “Settings > General > Transfer or Reset iPhone > Erase All Content and Settings”.
Android:
Go to “Settings > System > Advanced Settings > Reset Options > Clear All Data (Factory Reset)”.
Activation lock is intended to protect the smartphone so that the contents of the device are not manipulated by others when it is lost or stolen. If the activation lock is on, we will not be able to trade-in your device, so please unlock it as follows.
FOR PHONES:
iPhone: Go to “Settings > Apple ID > Search” and turn off “Find My iPhone”.
Android: Go to “Settings > Account” and tap “Delete account” for the displayed account.
*If multiple accounts have been registered, please “Delete account” for all of them.
FOR SMARTWATCHES:
Apple:
On the iPhone connect to the smartwatch, go to “Settings > Apple ID”, then select your device, and select “Remove from account”
Samsung:
“Settings > Account and Backup > Select account ID > Remove account”
Huawei:
Go to Huawei health app, “Devices > Click on your device ID > Restore Factory Settings > Full Reset”
FOR TABLETS:
iPad:
Go to “Settings > Apple ID > Search” and turn off “Find My iPhone”.
Android:
Go to “Settings > Account” and tap “Delete account” for the displayed account.
To delete data and settings from your device and restore it to factory settings, follow the below process:
For iPhone: Go to “Settings > General > Transfer or Reset iPhone > Erase All Content and Settings”.
For Android: Go to “Settings > System > Advanced Settings > Reset Options > Clear All Data (Factory Reset)”.
SMARTWATCHES:
Apple:
On the iPhone connect to the smartwatch, go to “Settings > Apple ID”, then select your device, and select “Remove from account”
Samsung:
“Settings > Account and Backup > Select account ID > Remove account”
Huawei:
Go to Huawei health app, “Devices > Click on your device ID > Restore Factory Settings > Full Reset”
TABLETS:
iPad:
Go to “Settings > General > Transfer or Reset iPhone > Erase All Content and Settings”.
Android:
Go to “Settings > System > Advanced Settings > Reset Options > Clear All Data (Factory Reset)”.
We accept devices that power on and are in working condition. Our condition descriptions are clearly stated to help you make the proper selection. We give you complete price-range visibility to make it easier, which means no surprises. The price you see is the price you get. It’s fast, easy, and no haggling! Based on the final condition given by the agent, you can choose to accept or refuse to trade your device. The last call is in your hand.
You can use any of the following in original (no copies or photos):
– Emirates ID
– Driving license
– Emirates ID
– Driving license
– Mobile phones
– Tablets
– Smartwatches
We accept devices that atleast switch on. But we don’t accept devices that are counterfeit or jailbroken.
– Tablets
– Smartwatches
We accept devices that atleast switch on. But we don’t accept devices that are counterfeit or jailbroken.
There are three different grades that determine the condition of your phone or device: Flawless, Average, and Broken but working. These grades are based on the appearance and functionality of your device. It is important to accurately understand the condition and features of your phone or device to ensure a smooth and efficient process, as the condition of the device will affect the offered price.
Your devices are sold to dealers who repair them and sell them to customers, thus extending the life span of the device and promoting a sustainable and circular economy.
For mobile phones and tablets, we do not require any accessories. However, for laptops and smartwatches, the charger is mandatory.
– Go to amazon-ae.northladderstage.com and select the device you wish to trade.
– Enter your personal details, including your location and preferred pick-up date.
– Verify that all your details are correct, and click the “Trade-in Now” button to complete the transaction.
– Enter your personal details, including your location and preferred pick-up date.
– Verify that all your details are correct, and click the “Trade-in Now” button to complete the transaction.
– Once you confirm your request to trade your phone or any other device, you receive an email with a QR code and with your unique 13-digit reference code.
– Our agent will call you within 24 hours and schedule a home pick up at your convenience.
– Once the home service agent assesses your device, he/she will confirm the price based on the condition of your phone.
– If you agree to the price, you will receive an SMS with trade-in details and an OTP for confirmation.
– Share the OTP with the home service agent.
– Receive the Amazon gift card.
– Our agent will call you within 24 hours and schedule a home pick up at your convenience.
– Once the home service agent assesses your device, he/she will confirm the price based on the condition of your phone.
– If you agree to the price, you will receive an SMS with trade-in details and an OTP for confirmation.
– Share the OTP with the home service agent.
– Receive the Amazon gift card.
– For instant Gift Card option, you will receive the Gift Card instantly against a credit card hold.
– Your device will be evaluated for the condition. As your device is appraised, you’ll receive an e-mail notification informing you about the final trade-in value.
– Once you accept the trade-in value you will receive an Amazon Gift card instantly on your email.
– NorthLadder will ask for your credit card details only if you choose the Instant Gift Card option.
– Your credit card details will be secure with us until your device is evaluated.
– Your credit card will be charged only and only if there is a difference in the actual condition of your device upon evaluation vs what you declared while placing your Trade-in order with us.
– Your device will be evaluated for the condition. As your device is appraised, you’ll receive an e-mail notification informing you about the final trade-in value.
– Once you accept the trade-in value you will receive an Amazon Gift card instantly on your email.
– NorthLadder will ask for your credit card details only if you choose the Instant Gift Card option.
– Your credit card details will be secure with us until your device is evaluated.
– Your credit card will be charged only and only if there is a difference in the actual condition of your device upon evaluation vs what you declared while placing your Trade-in order with us.